Terms of Service

Effective date: 12 August 2026

This website and related digital services are operated by PT Payung Merah Nusantara, trading as Batumera (“Batumera”, “we”, “us”).

By using our website or digital services, you agree to these Terms.

Use of our services

You may use our website and digital services for lawful purposes. Information on the website is provided for general information and may be updated or changed at any time.

Reservations, payments, cancellations, transport and other guest services may be subject to separate terms provided during the booking process. Those terms apply to the relevant transaction.

Third-party services

Our website may link to or use services provided by third parties, including booking, payment, analytics, social-media and communication providers. Those services may be subject to their own terms and policies.

Availability and liability

We aim to keep our information and services accurate and available, but do not guarantee uninterrupted access or that all information will always be complete or error-free.

To the maximum extent permitted by applicable law, Batumera is not liable for indirect or consequential loss arising solely from use of this website or third-party services. Nothing in these Terms limits any right or liability that cannot lawfully be limited.

Changes

We may update these Terms from time to time. The version published on this page is the current version.

Governing law

These Terms are governed by the laws of the Republic of Indonesia.

Questions may be sent to batumerahkabinweb@gmail.com.